ServiceBrief AI provides voice-to-report processing for field service companies. We transcribe audio, extract structured reports, and generate customer summaries using AI.
You own all data you upload — audio, transcripts, reports, documents, and settings. We do not use your data to train AI models. You can export or delete your data at any time.
Reports are AI-generated and require human review. You are responsible for reviewing and approving all reports before sharing with customers. We do not guarantee 100% accuracy.
Do not upload content that violates third-party rights or contains personal information you do not have consent to process. You are responsible for obtaining customer consent where required.
We strive for high availability but do not guarantee uninterrupted service. We are not liable for damages from service interruptions.
You may stop using the service at any time. We may terminate accounts for violation of these terms with notice where feasible.
We will notify you of material changes to these terms via email or in-app notice.